Q: How do I access the Worldview Manual Review Tool (MRT)?
A: Select the Credentials button, then fill in the information and select ‘Set Credentials’.
Q: What are options?
A: Options give the user the ability to provide per record directives or parameters which explicitly dictate a feature or service to be applied to the inputs or results of a validation or verification request.
Q: How are options configured? How do i get access to more of the options available?
A: Options are configured on a customer-by-customer basis. Please contact email@example.com
to request a particular option.
Q: What if I do not see an option listed on the Manual Review Tool (MRT) screen, but it is listed in Worldview documentation?
A: The most frequently used options are listed in the application. However, you can use the Other field on the Options tab to input other available options.
Q: How do I interpret results given in the summary information?
Part 1 – General Information. Results are based on the information inputted, the quality of the information submitted, the request type and the magnitude of change of the verification and/or enrichment. Additionally, results are organized based on the type of check and/or enrichment performed – Identity, Name/Contact, Address, Email and Phone.
Part 2 – Worldview Scoring. Results are scored to help users easily interpret the information. These are given as Reliability Codes and represent a scoring system designed to be easy to understand and implement/decision.
|30||Not Correct/Results not complete enough|
|0||No change was made to the input address.|
|10||Minor changes made to the input address.|
|20||More than one change made to the input address.|
|30||Major changes made to the input address.|
Part 3 – Process Status Codes and Messages. These values are returned in the codes and messages section of the results and are denoted as PROCESS_CODE and PROCESS_MSG. The table below is a list of codes and messages for address verification services.
|Worldview Process Code||Worldview Process Message|
|VERIFIED||RESULT VERIFIED ACCORDING TO DEFINED RULES|
|PARTIALLY VERIFIED||RESULT PARTIALLY VERIFIED ACCORDING TO DEFINED RULES|
|MANUAL||RESULT NOT VERIFIED ACCORDING TO DEFINED RULES. REQUIRES MANUAL REVIEW.|
|CORRECTED||RESULT CORRECTED ACCORDING TO DEFINED RULES|
|PARTIALLY CORRECTED||RESULT PARTIALLY CORRECTED ACCORDING TO DEFINED RULES|
Part 4 – Mail-Score Codes and Messages. These values are returned in the codes and messages section of the results and are denoted as mail_score and mail_msg. The table below is a list of codes and messages for address verification services.
|Worldview Mail-Score Code||Worldview Mail-Score Description|
|3||Should be Fine|
Q: What are Status Codes & Status Descriptions?
A: Status Codes and Status Descriptions provide access to detailed information on the processing results from the local provider. These provide insight into the returned information based on the request submitted. This information is used in the Worldview Scoring Algorithm – i.e. Reliability Scores. Status codes and messages are provided for customer configuration purposes, as well. It is important to remember that status(es) vary country by country and by customer tenant setup. Additionally, statutes codes are mostly unique, while status messages may be similar country-by-country.
Q: What is the difference between Simple Input and Full Input View?
A: Simple Input is the simple version to provide a simple view for easy of entering information displaying frequently inputted fields. Full Input view shows all available fields for input. Depending on the nature of the request, you may see appended results in the summary tab no matter of the input or input view.
Q: How do I get a copy of the summary report?
A: Once the summary report is generated, you can use either Print Summary or Email PDF. When using Email PDF, please include Name and Email address.